Do you have a Social Media community Manager Puerto Vallarta – Riviera Nayarit – Nuevo Vallarta – Punta Mita – Sayulita
The work they do has become more tightly connected to data.
The job of a community manager is much more than posting and responding to comments and tweets.
Community Manager Social Media Impacts 18.2 Million IMPACTS Mar 2017 Puerto Vallarta – Riviera Nayarit
Their time posting to social media stems is from where the role began. But businesses needed someone to post their branded content to Facebook, Tweeter, Instagram, web site,…
Enter the community manager.
Posting updates, engaging with fans, and handling customer service issues are only a small portion of the job.
The consumers of any product or service spend a significant amount of time on the Internet and it is the community manager’s
job to find them, listen to them, learn from them, and (when appropriate) engage with them.
They studies from data so that their decisions and actions within the community are audience-inspired.
The Community Manager uses analytic tools to find the conversations happening around your brand and industry.
Twitter is extremely conversational, but if you’re not monitoring blogs and forums, you may be missing out on what some of your customers have to say.
They should be used to inform larger business decisions, as well as your marketing and social content.
You can turn community members into brand advocates.
Community managers have their finger on the pulse of your customer.
Businesses can get a lot of value out of talking to them and hearing the insights they’re able to glean from brand advocates.
Schedule a monthly meetings and find out what they’re hearing on a regular basis; review the reports that Community Managers produce with them.
If you assume they just “tweet and post on Facebook all day,” you’re missing out on a wealth of information.
16,4 Million Media IMPACTS Puerto Vallarta – Riviera Nayarit – Jan 2017 Stats
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5,000 Tweeter Followers
1,000 Facebook Followers
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