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1- St-Regis Beach Festival 2015
Published on Aug 28, 2013 by Jeff Hurt
The traditional conference meeting experience is out!
People today are looking for unusual, new, innovative conference experiences.
They don’t want to attend last year’s annual meeting that just changed the filler. They want something that feels as fresh as their first conference experience. They want an original experience.
26 Trends Coming Your Way
Here are 26 conference trends coming to an event near you.
1. Increased Attendee Expectations
Average is not enough. Status quo is out. It feels like luke-warm, wet, soft, Melba Toast.
2. Innovative Spaces
Space is the body language of your conference. Your room set tells the audience how they are to act and behave. Design innovative spaces with attitude and behaviors in mind.
2- St-Regis Beach Festival 2015
3. From Sponsor Levels To Customized Sponsorships
The metal and gem level cafeteria menu plan for sponsorships is out. You know that plan…our platinum sponsors are…If you sign up at the ruby level, you’ll get this promotion. Sponsors are looking for ways to be seen as thought leaders that help improve the attendee experience. They want customized sponsorship packages that also align with their goals. If sponsorships do not provide a win for attendees, they are considered a nuance by attendees.
4. Promotional Sponsorships Are Out And Exhibiting Is Losing Favor
Businesses sponsoring items in exchange for the number of eyeballs that see their logo is dead! The research is loud and clear that logos wrapped on poles, hanging from the ceiling and stuck on escalators no longer work. Exhibitors are also downsizing their booths and looking for customized sponsorship packages instead.
5. Smart Data
Using big data to design for and target segmented audiences. Economic buyers are critical to a successful business model.
6. @Work State Of Mind
The barrier between work and leisure has blurred. Often many conference stakeholders need to do work at the conference, so they are looking for quiet areas where they can have phone calls, Skype with clients and have access to free WiFi.
3- Punta Mita Golf Gourmet 2015
7. Consumerization of Conference Experience
Just as the public is driving the use of technologies in business, attendees are driving the technologies used in a conference. They are also driving the conference experience. Attendee experience always trumps staff efficiency
8. Participatory Culture
It is past time to move your registrants from attendees to active participants and from consumers to creators of the experience.
9. From Speakers To Facilitators
Attendees are seeking less experts at the front of the room lecturing to them and more experiences from their peers. The speaker’s role is changing to that of a more facilitator of learning.
4- Punta Mita Golf Gourmet 2015
10. Conference Education Abandons The Factory Model
The information transfer from the expert to the attendee model is dead. It only creates walking dead. The focus is now on designing learning experiences not a lecture.
11. Stealth Learning
Gamification was all the rage a couple of years ago and seemed to get a false start in the conference arena. However, the education field has perfected how to use it effectively for learning and it’s seeing a resurgence in conferences when designed and implemented appropriately.
12. Learning Anywhere, Anytime Including Tradeshow Floor
If your conference only provides lectures, attendees take learning into their own hands and set up meetings with others. They’ve adopted the learning anywhere, anytime and expect to find learning even on your show floor. Bite-size offerings and not pay to play are the winners hear.
13. Shifting Role Of Content
Content as the primary focus of the conference is out. The focus is on the customer, the attendee and helping them uncover content to meet their needs.
14. Disruption of Traditional Conference Education
The standard lecture model for conference education is facing disruption from FLIP-models, Ignite, MOOCs, Pecha Kucha, “Station Rotation Experiences,” Unhangouts and more. If you’re not providing an array of different models, you’re going to fail.
15. DIKUW Model
Attendees no longer just want information from speakers. They want practical takeaways that they can apply immediately. They are looking for understanding of the content and wisdom or application of it.
16. Traditional SMEs Out, SMEs (experienced) and SMNs In
Subject Matter Experts (SMEs) as the sage on stage and focus of the conference is out. Subject Matter Experienced and Subject Matter Networks are now the focus for peer to peer learning.
17. Immersive Experiences
Attendees are looking for unique, full-throttle, immersive experiences that engage all of their senses. Conference organizers that can create these type of experiences will have the community buzzing and knocking down the doors to attend.
18. Accelerating the networking value through Connexity.
It’s about being more purposeful and intentional when creating experiences that combine networking, connecting and community.
19. Blending of Digital And Face To Face
While the hype has subsided, demand for hybrid events has not. If you’re planning a hybrid experience, remember to plan for three different audiences: the onsite, the remote and the social media click bys…those that find out in real time what’s happening and start following a hashtag.
Attendees are bringing multiple devices to your event and the smart ones are looking for how to download the presentation and follow along on their own device.
21. Two Extremes Of Content Capture
Audio sync to PPT is dead, unless you’re in the STEM field. Onsite graphic facilitators and video capture with scheduled replays are in.
22. Aggregation Of Content And Speakers To Curation
Volunteer content committees are moving to more of an advisory role instead of having the final say. The shift is moving away from the Call for Proposals as an aggregation tool and instead to a curation model with purpose on high-level issues that need to be discussed and solved.
23. Invitation-Only VIP Experiences
Conference organizers are highlighting their differentiation by creating VIP invitation-only experiences during their conference for the C-suite decision maker and economic buyer. These education experiences are threaded one- to two-day events with specific speakers chosen to help the C-suite move forward, and not just private VIP experiences with the keynote speaker. They are much more intentional and focused.
Coming In The Future
Three more trends coming in the near future.
24. Recommendation Economy
The conference registration system recommends sessions, people to connect with during the event.
25. Internet Of Things
Sensors in clothing, rooms, booths that will detect our experiences and movement.
26. Conferences In English Or Chinese
Real time mobile language translation devices coming by 2020 and will make the primary conference languages in English or Chinese.
Which of these trends are you going to try to implement in your conference experience in the next year? What will it take for you to implement some of these trends?
– See more at: http://jeffhurtblog.com/2013/08/28/evolution-of-onsite-conferences-26-trends-coming-event-near/#sthash.yv2b7Rg4.dpuf
A new study conducted by the Incentive Federation, in partnership with Aspect Market Intelligence, confirms that the non-cash incentives market is thriving with 74% of U.S. businesses spending $76.9 billion annually on incentive travel, merchandise and gift cards. Half of this market is driven by smaller businesses (between $1 million and $10 million in annual revenue), whose budgets may be tighter, but whose total volume generates $39 billion annually, says the report.
A study of a cross-section of US businesses confirms that incentive travel, merchandise, and gift cards are popular tools for firms seeking to reward and recognize their employees, sales teams and customers. U.S. businesses spend $22.6 billion annually on incentive travel and over $53 billion on merchandise and gift cards to reward employees, partners and customers, the study reports. Key findings from the study include:
74% of U.S. businesses use non-cash rewards to recognize and reward key audiences in the form of incentive travel, merchandise, or gift cards
U.S. businesses spend $76.9 billion per year on incentive travel, merchandise, and gift cards
98% of businesses running non-cash programs include merchandise or gift cards as a reward spending $54.4 billion each year
46% of businesses running non-cash programs include incentive travel as an award, spending $22.5 billion per year
Smaller firms account for half of the market based on the sheer number of these companies
Non-cash employee awards are the most prevalent, with 56% of U.S. businesses having programs, followed closely by corporate gift programs
Non-cash sales incentive programs are present in almost half of U.S. businesses, and non-cash customer loyalty programs are used in one-third, while one-quarter of U.S. firms use non-cash channel programs
Gift cards are more frequently used for employee programs (88%) than for corporate gifts (55%), while merchandise is used relatively evenly
Non-cash Employee programs are the most prevalent, followed closely by Corporate Gifts. Non-cash Sales programs are present in almost one-half of U.S. businesses, and non-cash Customer Loyalty programs are present in one-third. Non-cash Channel programs are the least prevalent, with one-quarter of U.S. firms reporting the presence of these programs. The incidence of all program types increases with firm size.
Incidence of Non-Cash Programs
Weighted Total Incidence % of Respondents
Sales Non-cash Rewards 46%
Channel Non-cash Rewards 26%
Employee Non-cash Rewards 56%
Customer Non-cash Rewards 32%
Corporate Gifts 53%
Source: Aspect Market Intelligence/Incentive Federation, October 2013. To avoid bias, calculations exclude respondents from industry lists such as Incentive Magazine. Calculations are based to all U.S. businesses, not just those offering non-cash awards.
Concluding, the report says that the study findings confirm that the incentives market is very large and thriving – the 74% of US businesses using incentive travel, merchandise, and gift cards spend $76.9 billion annually in this category. The market is largely driven by smaller businesses (those between $1 and $10 million in annual revenue).
For additional information about the Incentive Federation and to access the complete study with charts and graphs in PDF format, please visit here. http://salesandmarketing.com/content/study-shows-dramatic-growth-use-incentives-employees-and-customers
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(c) 2013 MediaPost Communications, 15 East 32nd St., 7th floor, New York, NY 10016
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